Privacy

Privacy Policy for Mobinet Games (mobinetgames.com)
Last updated: May 6, 2025

1. Who We Are

Mobinet Games (“Mobinet,” “we,” “our,” or “us”) provides online games and related services through our website, mobinetgames.com, and any connected mobile applications or platforms. This privacy policy explains how we collect, use, share, and protect your personal data when you use our services.

2. What This Policy Covers

This policy applies to any personal data collected from you while you use our games, browse our website, or interact with us through customer support, social media, or newsletters. It is designed to comply with major data protection laws, including the GDPR (EU and UK), CCPA/CPRA (California), LGPD (Brazil), and other relevant global privacy regulations.

3. Data We Collect

We may collect information you provide directly, data generated through your use of our services, and data collected automatically from your device.

Account information includes your username, email address, password (encrypted), age or date of birth, and linked third-party accounts (e.g., Google, Apple, Facebook).
Gameplay data includes your progress, achievements, purchases, session history, and in-game behavior.
Payment details include purchase history, in-game transaction logs, and payment method (processed securely via third parties).
Technical data includes your device type, operating system, IP address, language, and performance diagnostics.
Location data may be collected based on your IP address or device settings (we do not collect precise GPS data unless you allow it).
Communication data includes your messages to support, forum posts, or chat messages (if any).
Marketing preferences include any subscriptions to our newsletters or participation in beta testing.

We do not knowingly collect sensitive personal data such as health or biometric information.

4. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account and allow you to log in across devices.
To provide core gameplay functions, multiplayer features, and leaderboards.
To process payments, deliver virtual goods, and handle refunds or support requests.
To improve the quality of our games through analytics, testing, and bug tracking.
To prevent cheating, fraud, or abuse and ensure fair play.
To send you service messages, such as updates or policy changes.
To send marketing communications, if you have opted in.
To comply with legal obligations or requests from regulators.

We only collect and use your data where we have a legal basis to do so, such as fulfilling a contract, complying with a law, or with your consent.

5. How We Share Your Data

We may share your data with trusted third parties, including:

Service providers like hosting companies, analytics tools, payment processors, and anti-cheat services.
Platform partners like Apple, Google, or Steam, if you play through those services.
Advertising partners, but only with your consent where required.
Legal or regulatory authorities if required by law or to protect our users or company.
Buyers or investors in the event of a merger or sale of assets.

We do not sell your personal data for monetary compensation or allow third parties to use it for their own marketing without your permission.

6. International Transfers

Because we work with partners around the world, your data may be processed in countries outside your own. Where required, we use appropriate safeguards, such as standard contractual clauses approved by the EU or other legal mechanisms, to protect your data during such transfers.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above. This generally means:

Your account and gameplay data are kept while your account is active and for a short period after deletion.
Purchase and financial data are kept for legally required periods (e.g., for tax or audit purposes).
Communication data may be stored for customer service and legal compliance.

We securely delete or anonymize data once it is no longer needed.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data.
Correct or update inaccurate information.
Request deletion of your data.
Restrict or object to how we process your data.
Receive a copy of your data in a portable format.
Withdraw consent where processing is based on your agreement.
Opt out of marketing communications.

To exercise your rights, please contact us at privacy@mobinetgames.com. We will respond within the timeframe required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in;
Remember your preferences;
Track website performance and game usage;
Deliver and measure in-game advertising (if applicable).

You can manage your cookie preferences through your browser settings and, where required, our cookie banner.

10. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age in your country). If we discover we’ve collected personal data from a child without proper consent, we will delete it. Parents may contact us at privacy@mobinetgames.com to review or remove their child’s data.

11. Security Measures

We take security seriously and use a combination of technical, administrative, and physical safeguards to protect your data. This includes data encryption, secure storage, access controls, and regular security audits. While no system is completely secure, we work continuously to minimize risks.

12. Changes to This Policy

We may update this policy from time to time. When we make significant changes, we’ll notify you via our website, app, or by email if appropriate. Please review the policy periodically to stay informed.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: privacy@mobinetgames.com

If you are located in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.